Privacy Policy

1. Scope

This Privacy Policy explains how we collect, use, and protect personal data when you visit this website and when you contact us. It applies to this website and any communications you have with us using the contact details shown on the site. This policy is written for UK visitors and is intended to align with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Personal data we collect

We may collect the following categories of personal data:

• Contact data you provide: name, email address, phone number, organisation, and the content of your message.
• Technical data: basic device and browser information that may be included in standard server logs, such as IP address, timestamp, and requested URL.
• Cookie preferences: your choice to accept or reject optional cookies is stored in your browser to remember your preference.

3. How we use your data

We use personal data only for clear, limited purposes:

• To respond to enquiries and provide requested educational materials.
• To maintain site security, prevent abuse, and troubleshoot technical issues.
• To remember cookie preferences and deliver the site reliably.

4. Legal bases for processing

Under UK GDPR, we process personal data using one or more of the following legal bases:

• Legitimate interests: to operate a secure, functional educational website and respond to messages.
• Consent: where optional cookies are used, and where you choose to provide information via a contact form.
• Legal obligation: where we must comply with applicable laws (for example, responding to lawful requests).

5. Cookies and similar technologies

We use cookies to support basic site functionality. We also offer optional analytics cookies intended to help us understand how pages are used. On this website, your choice is recorded locally in your browser so we can remember your preference. You can change your preference by clearing your browser storage for this site or by using your browser settings to manage cookies.

6. Data retention

We retain personal data only as long as necessary for the purpose for which it was collected. Contact messages are kept for a reasonable period to handle follow-up and maintain a record of the request. Technical logs may be retained for a limited time for security and operational purposes. Where longer retention is required by law, we will retain data for the required period and then securely delete or anonymise it.

7. Sharing and international transfers

We do not sell personal data. We may share limited data with service providers that help us operate the website (for example, hosting providers), strictly as necessary for those services and subject to appropriate safeguards. If data is transferred outside the United Kingdom, we will ensure an adequate level of protection using recognised transfer mechanisms as required by UK GDPR.

8. Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. No website can guarantee absolute security, but we aim to use good practices such as access controls and secure hosting configurations.

9. Your rights

Under UK GDPR, you may have rights including access, rectification, erasure, restriction, objection, and data portability. You can also withdraw consent where consent is the legal basis. To exercise your rights, contact us using the details above. We may need to verify your identity before responding.

If you believe we have not handled your data appropriately, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO). We encourage you to contact us first so we can address concerns promptly.

10. Children’s privacy

This website is intended for a general audience. We do not knowingly collect personal data from children. If you believe a child has provided personal data to us, please contact us so we can take appropriate steps.

11. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or our operations. The updated version will be posted on this page with a new “Last updated” date.